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Runaroo PM

Know where every home stands, every morning.

Runaroo PM runs rent, repairs, owners and leasing for residential property management companies. Your team opens it and sees who has paid, what's broken and what each owner is owed, without a spreadsheet.

October rent 312 homes, on the 15th
  • 262 paid
  • 27 promised or partly paid
  • 19 not reached yet
  • 4 needs attention
Each square is a home. This is the Rent Board's month at a glance; the ones in red need attention first.

The whole job, in one place

Built for companies that manage single-family homes and small multifamily for owners: the office, the maintenance tech and the broker each see their part of the day.

Collect rent

The Rent Board shows every household for the month: paid, promised, partly paid or not reached yet. Work it from the top down.

  • Log a call, a promise to pay or a cash payment right from the row
  • Mark a payment returned and its fee posts to the ledger by itself
  • Every balance comes from a real ledger, so the numbers always add up
The Rent Board: a month of households, each row colored by whether it has paid, with buttons to log a contact or record a payment.

Fix things fast

Residents report repairs from their phone, with photos. The request is triaged, assigned and tracked to the invoice.

  • After-hours emergencies go straight to your after-hours vendor
  • Owners approve big estimates with one click, from an email or their owner page
  • Your tech's day is laid out on their phone, stop by stop
A maintenance tech's day on a phone: three stops with times, addresses, the problem and a Done button.

Pay owners right

Each owner's month comes straight from the ledger: every rent payment, repair and fee, accounted for.

  • Approve the month, email the statement and set up the owner's bank payment in one click
  • Reconcile the trust account to the penny every month, with your bank's ACH file ready to upload
  • Year-end statements and 1099s come from the same records
An owner's page: September's rent, fee, repairs and the amount owed to the owner, with one button to approve and pay, and their homes and past statements.

Fill homes

List a home on your company's website, take applications and send the lease for signature, without retyping anything.

  • Screen applicants against your written criteria
  • Leases go out for e-signature from your own template
  • People who don't fit a home today join a waitlist that finds them one later
Leasing: applications in progress, homes coming available and showings scheduled.

Residents and owners get their own view

Fewer calls to the office: residents and owners can see where they stand and act on it themselves.

Residents

See their balance and history, pay rent and report a repair with photos, from their phone.

Owners

See their homes, statements and repairs waiting on them, and approve work with one click.

Your company

Your company's name and phone number are on their home screen, and messages are signed by your staff.

Your records

Bank and tax numbers are encrypted, and changes to money, owners and settings are kept in an audit log.

The resident's view on a phone: their balance, a button to pay and a button to report a repair.

Switching over

We move you over with you, not around you. Your team keeps working the whole time.

  1. We bring your data over

    Homes, residents, owners and balances, imported from Rentech or from spreadsheets.

  2. We check every balance with you

    Resident and owner balances are matched against your books before anything goes live.

  3. We set it up your way

    Your bank and trust accounts, fees, lease templates, office hours and vendors.

  4. You go live on the first

    A clean start on a new month, with your team trained on their own part of the job.

Pricing

Pricing depends on the size of your portfolio and how your residents pay. We'll walk you through it after we've seen how you work.

Book a demo

Questions

Can we bring our data from our current system?

Yes. We import homes, residents, owners and balances from Rentech or from spreadsheets, and check the balances with you before you go live.

Do residents have to pay online?

No. Your office records cash, checks and money orders as they come in. Residents who'd rather pay online can, by card or bank transfer.

Does it work on a phone?

Yes. It runs in the browser on any phone, tablet or computer. Your maintenance tech gets a phone view of their day, and residents use it from their phone too.

Who sees what?

Everyone signs in with their own login, and each role sees its part: the maintenance tech doesn't see rents, and you decide who can pay owners. Changes to money, owners and settings are recorded with who made them.

How is our data protected?

Bank and tax numbers are encrypted, and private files like repair photos and invoices are only reachable through links that expire.

Book a demo

Tell us a little about your company and we'll email you to find a time. We'll show you your day in Runaroo PM, start to finish.